How Can We Help?
Get help with uploads, payments, reports, downloads, email delivery, or questions about your FixMyPermit purchase.
Email Support
Email us if you are having trouble with a report, payment, PDF download, confirmation email, or other FixMyPermit feature.
support@mail.fixmypermit.comPayment or Refund Issue
If you were charged twice, your report did not unlock, or a technical issue affected a paid report, contact support with the email used during checkout.
View Refund PolicyInclude This When Contacting Support
Email used during checkout
Permit or report ID
What you expected to happen
Screenshot of the error if possible
Permit or Code Questions
FixMyPermit can explain information contained in permit correction notices, but support cannot act as your architect, engineer, attorney, contractor, or local permitting authority. Questions that require professional judgment should be directed to the appropriate qualified professional or government office.